CX Marketing

Embrace multi-channel customer experiences, make them channel-less.

As organizations engage more seamlessly with more customers in more channels are they missing the point? Customers want channel-less experiences. Axim’s CX marketers enable this: better connecting retail channel experiences, contextualizing content to customer journeys, and personalizing marketing experience.

How customer experience marketing can solve the big CX challenges
Controlling customer experience and protecting brands online.

Retail brands open-up global commercial possibility when they market online, and a whole world of danger. Axim’s Retina™ helps them balance risk and reward.

Learn more right arrowright arrow
Maximizing the impact of content in a content-dominated world.

Multi-channel strategies mean more people are bombarded by more content, daily. The challenge is to stand-out not blend-in. Axim’s empathy research can help.

Learn more right arrowright arrow
Our Solution

Axim Retina™

Monitor

pricing, distribution,
retailers, content,
messaging

Police

brey markets,
counterfeit products,
logo and asset abuse,
sales and marketing
compliance

Consult

brand protection,
channel optimization,
digital experience,
and content
management

Control online customer experience better.

The online marketplace controls pricing, distribution and messaging, brands don’t. Retina™ helps businesses retake control. By monitoring brands online globally and constantly; By creating actionable real-time retail intelligence on pricing, content, chatter and competitors; by streaming it to the right people at the right time; and by harnessing cross-channel expertise to find new ways to enhance online retail experience.

The Benefits

  • View brands locally, regionally and globally.
  • Police counterfeit and grey markets, as well as IP.
  • Strengthen CX and retailer relations.
  • Optimize price and build competitive pricing strategies.
  • Understand online marketplaces in near-real time.
  • Protect brand value and revenue.
  • Control brand messaging and content.

How CX Governance can help you

CX capability
governance
Increase the business impact of your CX strategies, tools and technologies.
Axim Evaluata™
Axim Barometa™
Legacy
governance
Minimize the negative impact of aging and EoL legacy on your customer service.
Enterprise
Sustainability
Assessment™
Enterprise
Experience
Architecture™
Online channel
governance
Stop the internet damaging your customer experience and channel strategies.
Axim Retina™
Data risk
governance
Reduce the threats of data breaches and cyber attacks to your corporate reputation.
SentryWire

Talk to us

Discover more about Axim, our services and products.