CX Governance.

Make your customer experience investment more accountable.

Forget customer feelings and perceptions, your customer experience must start to deliver tangible business outcomes.

Axim is driven by the business of customer experience.

CX
Consultancy
Build your business
around customer
experience.
Axim Evaluata™
Axim Barometa™
Enterprise
Architecture
Focus CX technology
on organizational
excellence.
Enterprise
Sustainability
Assessment™
Enterprise
Experience
Architecture™
Data Risk
Governance
Invest in network security and visibility fit for the data explosion.
SentryWire
CX
Marketing
See new possibility
in digital and
multi-channel.
Axim Retina™
CX Governance

Turn CX into business impact.

We achieve this through strong CX governance. By focusing on risk, efficiency and accountability, combined with the untapped possibility of tech, data, analytics, people and marketing, Axim helps customer experience strategies go beyond positive feelings to sales and loyalty.

We make CX investment more effective.

1.

We help increase the
operational efficiency
of CX ecosystems.

2.

We help customer
channels deliver
more business value.

3.

We help reduce the
business risks of
legacy and data.

4.

We help CX and
digital transformation
to succeed, not fail.

Our services

Rethink CX by rethinking service.

Axim focuses on driving the business of customer experience. We fuse experience consultants with creative thinkers, enterprise architects with data scientists, and analytics specialists with marketing teams, to create seamless, business-wide CX.

CX
Consultancy

That builds businesses around the customer experience

CX consultants engineer
new, better operational
models, built around CX.

Axim Evaluata™
Make CX spend
work harder
Axim Barometa™
Accelerate customer
experience transformation

Enterprise
Architecture

That focus CX technologies on business excellence

Enterprise architects
manage aging legacy and
new CX technologies.

Enterprise
Sustainability
Assessment™
See new potency
in CX legacy
Enterprise
Experience
Architecture™
Architect enterprise
excellence

Data Risk
Governance

That provides unprecedented network visibility

Network security and packet capture reinvented to meet data proliferation demands.

SentryWire
Limit data breaches and tighten network security

CX
Marketing

That rethinks
digital and multi-channel

Marketing teams shape
seamless experiences at
every customer touchpoint.

Axim Retina™
Control online customer experience better
About us

80% of CEOs think their CX is good.
8% of their customers agree.*

* Source: Gartner CX Summit 2017

As organizations rush to invest millions of dollars in customer experience, complex and unwieldy CX ecosystems can build a wall between business and customer, quickly turning advantage into problem.

We believe great customer experience happens when you bring a lifetime of experience in technology, operations and marketing to the table. Hear how our founding partners are drawing on a wealth of knowledge to bring new thinking to customer experience management.

Talk to us

Discover more about Axim, our services and products.